Common Issues & Troubleshooting – Nexus CRM

Skip to content

Home
Features
Articles
Pricing
Help Centre
Contact Us

Customers

10

New Customer
Customer Admins
Customers Registration
Customer Reminders
Customer Overview
Exporting Customer’s Invoices/Estimates/Payments to ZIP
Reports
Send contact set password link
New Customer Contact
Sending proposal to customer or lead

Email Configuration & Templates

4

Email Templates
AWS Email SMTP Setup
AWS Email SMTP Setup
Email/SMTP Configuration

Common Issues & Troubleshooting

5

Payment Modes Not Shown on Invoice
Staff Members Not Receiving Email When New Ticket Is Created or Reply Is Posted
TCPDF ERROR: [Image] Unable to Get the Size of the Image
Security Header Not Valid When Setting up Paypal
Can’t log in to my Admin area

Setup & Configuration

6

Roles
Staff Members Not Receiving Email When New Ticket Is Created or Reply Is Posted
Departments
What Is a Non-Staff Member?
Creating a New Staff Member
Import Leads From WordPress Contact Form 7

General Information

1

Staff Permissions Explained

View Categories

Home
help
Common Issues & Troubleshooting

Common Issues & Troubleshooting

Payment Modes Not Shown on Invoice
Staff Members Not Receiving Email When New Ticket Is Created or Reply Is Posted
TCPDF ERROR: [Image] Unable to Get the Size of the Image
Security Header Not Valid When Setting up Paypal
Can’t log in to my Admin area

Nexus CRM

Join us as we empower your business with innovative CRM solutions. For enquiries, support, or just a friendly chat, reach out to us at anytime. Let’s build a brighter future together.

Company

Pricing
Security
Privacy Policy
Terms of Use
Contact Us

Resources

Articles
Help Center

Follow us on

© 2026 Nexus CRM
Product of CDK-Services

Home
Pricing
Register
Login

Home
Features
Articles
Pricing
Help Centre
Contact Us
Login